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Fort St. John Hospital experiences higher than normal patient volumes at same time NH Virtual Clinic suffers outage

Fort St. John Hospital (Jeff Cunha, CJDC-TV)

Fort St. John residents are being advised that the Fort St. John Hospital is experiencing higher than usual patient volumes, and wait times in the various departments, including emergency, may be longer than usual.

At the same time, Northern Health also saying, “due to an unexpected clinical information outage, the NH Virtual Clinic is unable to access patient’s appointment information at this time.”

The health authority said to help reduce strain on emergency and acute care resources at the hospital, those with less urgent care needs are advised to visit their primary care provider/family physician’s office during regular business hours.

Individuals who require emergency attention should call 9-1-1, or visit the local emergency room. Northern Health’s emergency rooms tend to patients who have experienced a sudden and/or unusual change in their health. This includes, but is not limited to, breathing difficulties, severe bleeding or pain, chest pain, broken bones, and eye injuries. Thank you for your patience.

If you have a Virtual Clinic appointment scheduled, Northern Health is asking that patients please be aware that they are unable to contact you or connect you with a team member until the issue is resolved.

If you have a Virtual Clinic appointment scheduled with a health care providers today, Northern Health says that they will connect with you as soon as they are able.